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WhatsApp Automation

Reply, remind and get paid — on WhatsApp.

Automated conversations on the app your customers already use every day: instant answers, timely reminders, payment links and receipts, tied to your own workflow.

  • Built on the official WhatsApp Business Platform
  • Hands over to your team
  • Connects to your software
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Every setup is configured with you — the demo shows exactly what your organisation gets.

Your BusinessSample conversation
Hello! A gentle reminder: the instalment of ₹4,500 on your account is due on the 10th.Payment dueDue date: 10thPay securely onlinePay now9:00 am
Paid just now, thanks!9:14 am
Thank you! Your payment is received. Here is your receipt.ReceiptPayment receivedReceipt no. sent to your email9:14 am
Can I book a visit on Saturday?9:16 am
Sure — choose a time:Saturday10:00 am11:30 am4:00 pm9:16 am

How it flows

From trigger to payment, automatically.

  1. Step 1

    Something happens

    A due date nears, a form is filled or a customer sends a message.

  2. Step 2

    The right message goes out

    An approved template or an instant reply, personalised with their details.

  3. Step 3

    They reply

    Buttons and quick replies guide them — pay, book, ask.

  4. Step 4

    Action is taken

    Payment link, booking or a handover to your team.

  5. Step 5

    Everything is logged

    Delivery, reads and replies tracked against the customer.

What’s included

Conversations that move work forward.

  • Instant replies

    Answer common questions around the clock.

  • Reminders

    Due dates, appointments and renewals, sent on time.

  • Payment links & receipts

    Collect payments inside the conversation through your payment gateway.

  • Broadcasts to opted-in lists

    Announcements to customers who agreed to hear from you.

  • AI answers

    An AI assistant trained on your information, with handover to staff.

  • Connects to your systems

    Triggers and data from your CRM, billing or custom software.

FAQ

Frequently asked questions

Straight answers about WhatsApp Automation.

Is this the official WhatsApp Business Platform?

We build on the official WhatsApp Business Platform through an approved provider, with message templates approved by WhatsApp.

Can we send promotional broadcasts?

Only to people who have opted in to hear from you, using approved templates — that keeps your number in good standing.

Is WhatsApp messaging part of Edufy?

Not yet. WhatsApp and SMS messaging inside Edufy is coming soon. This page describes our WhatsApp automation for businesses.

See it for yourself

Book a WhatsApp Automation demo

Pick a time, ask for a callback, or message us on WhatsApp — whichever suits you.

Still deciding?

Ask our AI assistant anything about how this would work for you — it can also book the demo.

Book a free demo